Staying connected with family members across the world can be both meaningful and challenging, but we exist so that you don't have to navigate it alone. We're here to help you overcome some of the most common barriers to maintaining these important relationships, including language differences, translation needs, limited or unreliable internet and phone service, financial constraints, and reunions that may need to remain partially anonymous.
Below are just a few of the ways we've supported adoptive families in building and maintaining connections with their families in South Africa, along with ideas for how we can help your family do the same. Every family's journey is unique, and we're committed to finding solutions that meet your specific needs.


Providing financial support to loved ones in another country can be complicated, costly, and difficult to navigate. International money transfers may involve high fees, limited access to banking services, or other logistical challenges. TMP can help simplify the process by arranging for financial support to be delivered directly to your loved ones or by purchasing and delivering essential items or gifts on your behalf, giving you confidence that your support reaches them safely and efficiently.

We often help arrange and facilitate phone or video calls between family members in Canada and South Africa; whether it's for an initial introduction or as part of an ongoing relationship. Our support extends beyond simply scheduling the call. We provide trauma-informed preparation and guidance for adoptive families, children, and first families beforehand, facilitate communication as needed during the call, and offer follow-up support afterward to help everyone process the experience and navigate any emotions or next steps.

We can help you maintain meaningful connections with family in South Africa by arranging the delivery of practical support and thoughtful gifts. This may include food parcels, holiday gifts, medication, personal items, or other necessities that help you stay involved in the lives of your loved ones.
Many families also hope to exchange letters, photos, and updates as a way to build and maintain connection over time. However, with limited or unreliable postal services, these exchanges can be difficult to coordinate across borders. We can help bridge that gap by finding reliable ways to share messages, photos, and items. We are here to help ensure families stay connected in ways that feel personal, respectful, and sustainable.

Navigating the process of obtaining important documents from another country can be complex and time-consuming. We can support adoptive families in applying for and obtaining essential South African documents for their adopted children, including long-form birth certificates, South African identity documents (ID books/cards), passports, and other records that may be needed throughout their child's life.
Whether you are preparing for travel, exploring your child's heritage, reconnecting with their birth country, or simply ensuring they have access to important personal documentation, we can help guide you through the process and assist with the practical steps needed to obtain these documents.

After connection and reunion, many families choose to travel to South Africa to spend time with their child's first family, foster family, and/or the Baby Home that cared for them. These visits can be deeply meaningful opportunities to strengthen relationships, learn more about your child's story, and create lasting memories. However, planning travel to unfamiliar locations can also come with logistical, cultural, and safety considerations.
We can help you thoughtfully prepare for your visit by providing guidance, local knowledge, and practical support. From navigating transportation and reaching more remote areas to helping you understand local customs and plan meaningful interactions, we are here to help make your family's experience as safe, respectful, and connected as possible.

Have an idea on how we might be able to help your family stay connected or support your child's first family in South Africa? Reach out to us using the information below to discuss your ideas!
themosaicproject_SA@outlook.com
+27 066 569 0879
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